This Privacy Policy explains how PleaseScanMenu collects, uses, stores, and shares information when restaurant owners, cafe operators, guests, and other visitors use our website, dashboard, QR menus, ordering flow, and related services.
1. Data We Collect
- Account and onboarding data: email address, restaurant or cafe name, login details, branch details, and profile information provided during signup or setup.
- Menu and business content: menu items, categories, prices, descriptions, images, logos, contact information, business addresses, branch details, and any other content uploaded by restaurant owners.
- Guest interaction data: table number, language and currency preferences, order contents, service requests, submitted ratings, and operational activity logs generated when guests use a menu.
- Technical and security data: IP address, approximate location based on network routing, browser type, device details, referral URL, request metadata, and security logs used to protect the service and investigate abuse.
- Device access (camera): if a user chooses to scan a QR code in a supported browser flow, camera access is used locally on-device to read the code. We do not store or record camera images or videos through that scanning flow.
- Cookies and similar technologies: session cookies, consent preferences, fraud prevention identifiers, analytics tags, and advertising or measurement technologies where enabled.
2. How We Use Your Data
- To provide digital menus, ordering tools, QR access, service-call features, and dashboard functionality.
- To authenticate users, manage sessions, maintain platform security, and reduce fraud or abuse.
- To operate analytics, understand product usage, improve performance, and maintain service reliability.
- To communicate with restaurant owners and respond to support, onboarding, or legal requests.
- To comply with legal obligations, enforce platform rules, and protect our rights, users, and service integrity.
3. Third-Party Services and Infrastructure
- Cloudflare: we may use Cloudflare for security, caching, performance, and traffic management. Cloudflare may process IP addresses, request metadata, and certain cookies for bot protection and network delivery.
- Google services: where enabled, we may use Google Analytics, Google Ads, Google AdSense, Google Sign-In, Search Console-related tooling, or related Google services. These services may use cookies or identifiers to measure usage, attribute traffic, or serve and optimize ads.
- Maps, hosting, and delivery services: restaurant pages may include map links, image delivery, and infrastructure services that process technical request data as part of normal operation.
4. Cookies, Analytics, and Advertising
We use essential cookies and similar technologies to keep users signed in, remember consent settings, protect the platform, and operate menu sessions. If analytics or advertising features are enabled, additional cookies or measurement tags may be used by us or by trusted third parties. Please also review our Cookie Policy.
5. Uploaded Content and Business Responsibility
Restaurant owners are responsible for the information they publish through PleaseScanMenu, including images, prices, allergen information, descriptions, branch details, and operational content. We do not independently verify all uploaded content and do not guarantee its accuracy, legality, or completeness.
6. Data Retention
We retain account data, uploaded menu content, operational logs, and analytics records for as long as reasonably necessary to provide the service, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. Some technical logs and derived analytics may be retained for security, fraud prevention, or business continuity purposes.
7. International Data Transfers
Our service providers and infrastructure may process information in multiple countries. By using the platform, you understand that data may be transferred to and processed outside your country of residence, subject to applicable safeguards and legal requirements.
8. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, restrict, export, or object to certain processing of your personal data. You may also manage browser cookie settings, advertising preferences, and certain device permissions at the device or browser level.
9. Contact
For privacy questions, data access requests, or legal concerns, contact us at info@pleasescanmenu.com.